• UPDATE: JSM Response to COVID-19

    April 01, 2020


    Dear Residents,

    We want you to know that here at JSM, we are preparing our staff and our operations to continue serving you with minimal disruption as it relates to the recent developments and restrictions with COVID-19.

    We will still provide you with the necessary services and assistance you require, but we will be making some modifications to our operating procedures to accommodate the areas of concern.

    UPDATE: We will be adjusting office operations for the Saturdays through 4/30/2020 falling within Illinois’s Stay-At-Home Order. The office will remain closed, however we will still be available for emails and live chats through our website, but will not be taking any phone calls. Our weedkday leasing office hours of operation will remain the same during our regular business hours to serve you, however, the office will only be available for walk in visits by appointment

    1.) Rent payments can be made online or placed in an external rent drop box located at our office entry doors.
    2. ) Many of your questions and concerns can be addressed by calling or emailing our office
    3.) Should you require a more personal conversation with one of our staff members, we can arrange a FaceTime call to assist you.

    Our maintenance staff will continue to be available, however we will be limiting maintenance visits to emergency related items only until further notice. We ask for your support in communicating with us if you are ill or have been diagnosed with COVID-19. We may need to limit services inside your home for the safety of our staff. Likewise, our staff will use precautions when entering each unit during this period and we will also prevent any ill or symptomatic staff members from entering your unit.

    As an added precaution, we will be closing both fitness centers located at 707 S. Sixth St. and 616 E. Green St. effective immediately. This will remain in effect until further notice.

    We are encouraging all our staff to follow recommendations made by the Center for Disease Control (CDC) as listed below, to promote their health and be available to serve you when you require assistance, or your apartment requires service.

    1.) Washing hands frequently, including before and after servicing or showing your apartment
    2.) Maintaining social distancing (6 feet)
    3.) Avoid Touching Faces
    4.) Practicing Respiratory Hygiene

    We appreciate your support and cooperation during this time. If additional changes to our operations are required, we will provide further communications.

    Kind regards,
    JSM Management, Inc.

 
 

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